SHIPPING POLICY
Thank you for visiting and shopping at Cibrandy. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipping Options
We have integration with the following shipping partners:
- FedEx India
- Blue dart
- Indian Speed Post
- DTDC
- The professional Courier
- TrackOn Courier Pvt Ltd
Shipment Processing Time
All Non- Customized orders (Except products whose stock is not available) are processed within 2-3 business days.
And time varies in shipment of customized products as per their customization and quantity. Estimated shipping time of Customized Products can be anywhere from 12- 25 Days, depending upon your product.
Orders are not shipped or delivered on Saturdays & Sundays or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment to P.O. Boxes
Cibrandy ships to addresses within India. (Shipping is possible for all pin codes)
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
Any goods lost or damaged in transit are not the responsibility of Cibrandy. Please get in touch with the shipping company to register a claim if you receive a damaged product.
Please save all packaging materials and damaged goods before filing a claim.
RETURN POLICY
We have no return policy since all the products are customised as per brand requirements. All goods once sold cannot be returned. The good news is that the customer percentage who ask for return is 0% since we make sure to confirm the designs/products twice before manufacturing & we also make sure to do such an Intact packing for all the goods that they reach as it is.
REFUND POLICY
We have no refund policy since all the products are customised as per brand requirements. All order’s once placed cannot be refunded / Cancelled.